Play staff discipline issues by the book
NO-ONE likes having to discipline a member of staff, but disciplinary and dismissal issues are some of the most frequent enquiries we receive at...
Experts discuss how to make c-stores more profitable and sustainable
In the third Convenience Conversation of 2019, the panel discuss the need for innovation to survive
Tailoring a service for convenience
There is no shortage of delivery options for retailers at the moment, with tech firms and entrepreneurs responding to the surge in demand for home delivery last year
Keeping abreast of redundancy rules
At the end of March, P&O Ferries hit the headlines attracting substantial outrage from politicians, trade unions and the public alike when it dismissed around 800 employees without notice, subsequently replacing them with agency workers.
Now is the time to work together
There has been no shortage of official analysis of the horsemeat incidents that took place in Europe earlier this year. A variety of reports...
Awards profile – Chilled retailer of the year 2016
Winner McLeish, Inverurie
Chilled Retailer of the Year 2016
Sponsored by: Kerryfresh, Scotty Brand and McIntosh of Strathmore
Winner details
Size: 1500 sq ft - Symbol: KeyStore Staff:...
Awards Profile – Community Retailer of the Year
Putting customers first is second nature to the team at Day-Today Stenhousemuir – and it’s an attitude that’s won them international plaudits.
Ten years in the making
Setting up shop in a former pub in Bellshill, Daniall Nadeem reckons his new store is well equipped to be a hit with the community
SG Profile: Spar Errol
Retailer Rana Ali has carved himself out a slice of countryside life in the village of Errol in Perthshire after seven years at his shop in Carmyle in Glasgow
Barry Hanif, independent store, Day-Today and Nisa
Barry Hanif has been a full-time retailer for three years and is the owner of three stores: an independent in Falkirk; a Day-Today in...
Maddock in at Caledonian
CALEDONIAN Brewing Company has appointed Andy Maddock as its managing director.
Maddock, who begins his new role this month, takes over from Stephen Crawley who...
Wait for the facts on sugar
THE launch of the new health non-governmental organisation Action on Sugar in January sparked a media furore around sugars which continues to dominate headlines...
Two way radio: Keep your security staff talking
Scotland’s supermarkets are a magnet for criminals, making security a top priority across the sector
Enveloped by success in Maryhill
WHEN ST Georges Post Office and Spar in Maryhill opened its doors four years ago, more than a few locals were taken aback, surprised...
Jagtar Lalli, Premier and Day-Today
Jagtar Lalli is the owner of two convenience stores – the Premier in Kilmaurs and the Scottish Grocer award-winning Day-Today in Hamilton Street, Saltcoats.
How...
Awards profile – Tobacco Accessories Retailer of the Year 2016
Brothers find accessories add to profit and customer appeal
Winner Family Shopper, Motherwell
Tobacco Accessories Retailer of the Year 2016
Sponsored by Republic Technologies UK. Interview with...







































