Banking on category data
SCOTTISH food and drink brands are performing well, but they could be doing even better according to Amanda Brown, project director at The Knowledge Bank.
Awards Profile – Community Retailer of the Year
Putting customers first is second nature to the team at Day-Today Stenhousemuir – and it’s an attitude that’s won them international plaudits.
Keeping abreast of redundancy rules
At the end of March, P&O Ferries hit the headlines attracting substantial outrage from politicians, trade unions and the public alike when it dismissed around 800 employees without notice, subsequently replacing them with agency workers.
Awards Profile – Tobacco Retailer of the Year
At Mace, Edinburgh, retailer Mumtaz Ali was faced with turbulent trading conditions, but he’s more than managed to weather the storm and things have picked up again.
Fire and rehire is risky business
Controversial practice should be a tactic of last resort
Drawing on real retail experience
Skwishee managing director Raza Rehman on building a slush brand from the ground up
Awards Profile – Innovation in Impulse
OPENING a new store at any time can be a challenge but this must go doubly so during a pandemic. It was no small feat then, when Barry Oujla, owner of Barry’s Convenience Stores, and his son Steven, opened a new store in 2020.
Keeping abreast of immigration rules
From 6 April, new changes to UK right to work checks announced by the Home Office will come into force, but what does it mean for employers?
Staying vigilant in the digital age
Few business threats are as complex or difficult to guard against as cyber attacks.
Speaking up for forecourt retailers
GORDON Balmer, the new chief executive of the Petrol Retailers Association, has taken charge of the organisation at a turbulent time.
Meet the Maker: Mackies at Taypack
Melissa Hack, national account manager, talks crisps, provenance and the joys of pickled onion
Getting the right deal for your store
Dentons partner Stuart Fitzsimmons on how detail can make the difference in financial negotiations
Tailoring a service for convenience
There is no shortage of delivery options for retailers at the moment, with tech firms and entrepreneurs responding to the surge in demand for home delivery last year
Delivering success for convenience
Snappy Shopper was founded in 2016 by former retailer Scott Campbell, local businessman Valy Ossman and Mike Calalchan, a developer from Scottish web design firm MTC Media
Spirits move bears fruit for Kopparberg
Neil Robinson offers his views on how the Swedish cider brand has fared since expanding into spirits
Plastic strategy will affect retail
LATE last year CMS teamed up with the Food and Drink Federation (FDF) to host an event in Edinburgh, looking at the affect of plastic waste regulations on the nation’s food and drink sector.