A fine line between banter and bullying
‘It was only banter’ is an often-used excuse. Mark Hamilton, a partner at Dentons, looks at a recent employment tribunal case showing that, surprisingly, this defence can work. However, while staff may enjoy friendly jokes on shift, managers still have to know where to draw the line
DRS takes a step forward
Consultancy appointed for the UK's deposit return scheme roll-out.
Stores alive with sound of music
New customer research has revealed that stores playing music are more likely to be recommended by customers than those that don’t.
Bullets and Booze
An analysis of the main effects of the recently-introduced Air Weapons and Licensing (Scotland) Act 2015 on the country’s convenience retail sector.
By: Audrey Junner
You...
PayPoint revenue drops
PAYPOINT, the payment services firm which also has a share of the Collect+ parcel service that features in many c-stores, saw its UK revenue...
Keep cashing in
CASH management company Cashmaster International has expanded its range of count-by-weight products with the launch of Cashmaster One.
The firm says the new offering...
Don’t be late for refresher class
If you gained your personal licence and became a personal licence holder (PLH) on or before the day the current licensing laws fully came...
How to manage long Covid at work
Laura Morrison of Dentons discusses the ACAS’ new Covid-19 guidance
Esso added to MFG network
MOTOR Fuel Group (MFG), the UK’s second largest independent forecourt operator, is adding the Esso brand onto its network.
Liquid market
Forecourts have a choice of water supplier. In a market flooded by competitors, it’s worth asking if you are getting the best deal.
SINCE April...
Over 100 years of experience
GERMAN manufacturing firm Sielaff patented its first vending machine in 1887, so it has a fair bit of experience to draw on.
Symbol chain set to use the payphone
APPLE Pay, the iPhone 6 and Apple Watch-based contacless payment system, is due to launch in the UK this month. And symbol group Spar...
Ambitious start to a new decade
Certas Energy has been overhauling its offer with hopes of further expansion for Gulf in Scotland
Online shop? Be ready to go the distance
Are you thinking of taking orders online or running an eBay shop on the side? Be aware of the rules on distance selling.
DELIVERING goods...
Back in the race
Convenience has been growing but some operators had to hold off on intended developments while finance was scarce. But now projects are taking off.
IT’S...
Growth predicted for wholesale sector
SALES for UK grocery wholesalers rose 0.3% in 2015 to £30 bn, in spite of continued price deflation in retail, according to IGD.
The research...



































