Beth Johnston

Protect staff from abusive shoppers

It is not uncommon for retail workers to experience abusive behaviour from customers, and there is growing pressure on employers to be proactive in preventing such behaviour.
JTI Advance

A 24/7 solution for tobacco sales

Making use of digital tools can have a major impact on bottom lines according to JTI

Loyalty works for staff

Staff at Newmains JET and Keystore Express branded service station Cooper Bros have been benefiting from Henderson technology’s integrated EPOS staff loyalty programme
TLM reckons new technology can help independent stores take on the multiples.

Lead the way with new tech

Digital solutions for independents
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Collaboration will do nicely, thank you

American Express-commissioned survey finds small businesses working together locally can add £30,000 to annual sales and save on costs INDEPENDENT retailers and small merchants that...
Passports On Map

Right to work rules for small business

THE need for employers to have an awareness of right to work legislation can often seem quite daunting or unnecessary but failure to gain an understanding could seriously cripple a business.
Tariq Nabi is an employment lawyer at Dentons

Criminal charges and dismissal

Employer rights when an employee is charged with an offence
Retailer Jay Javid, dad Jo Javed, Victoria Lockie and brother Saj Javed at Nisa Local City Store in Hope Street, Glasgow.

Nisa has tools for Scottish expansion

Nisa retail chief Victoria Lockie is confident that the symbol group's proposition for retailers will enable it to achieve ambitious growth targets in Scotland.
PayPoint till screen displaying the functions and in-store services available to retailers.

PayPoint improves accessibility with new translated guides

Payment services firm PayPoint has introduced new translated guides in three different languages to help improve accessibility of its technology.
Alison Weatherhead

Time to engage in open dialogue

Dentons advises employers to talk with staff

Get a paper round system that delivers

A well-run home news delivery and shop saves service can be a good source of a regular income, drive potential customers to your shop...

Jet off for an Easter break

JET aims to help forecourts this month with a two-for-one promotion featuring vouchers for UK attractions. The promotion, which runs until April 30, includes...
Auto Time Solutions

Biometric analysis

WORKFORCE management system provider Auto Time Solutions says that in industries like convenience retailing, which employ large hourly-paid workforces, issues such as staff lateness...

Speaking up for forecourt retailers

GORDON Balmer, the new chief executive of the Petrol Retailers Association, has taken charge of the organisation at a turbulent time.
JET West End Filling Station

Highland expansion for Jet

Jet extends its Scottish footprint with Dingwall deal

AWRS: know the rules

THE Scottish Wholesale Association has urged retailers to check their alcohol wholesaler is registered under new rules, which come into force on April 1. After...