#MeToo highlights in-work harassment
With harassment firmly in the public eye and staff empowered to complain, it is important for retailers to have solid policies to create a safe work environment in their stores.
Human touch is crucial
SOLID software and dependable hardware are important, but retailers should also take the human element into account when choosing an EPOS firm.
A new year with new opportunities
Convenience retailers may have faced many challenges in 2019, but commercial property agency Cornerstone sees real potential in the c-store market for 2020, with reasons to be optimistic next year
The power to react
With the right EPOS system, retailers can react quickly to information from customers and give an improved level of service. But not all systems...
Make sure you let staff take a break
Mark Hamilton, a partner at Dentons, looks at the law regarding rest breaks
Variations on a theme – Trade still looking for answers
The Scottish Government has been consulting on the workings of the Licensing (Scotland) Act 2005. Several areas of the law were highlighted for consideration....
BRC hails ruling on card fees
BRITISH Retail Consortium members have welcomed the decision by European lawmakers to cap the cost of processing debit and credit card payments. The issue...
Partners seek growth
TALK to people with decades of experience in the food and drink business and they’ll often use the word broker. It describes a company...
Best in fresh workshops boost sales
FRESH food workshops introduced earlier this year have contributed to an 8% growth in sales for Nisa members, according to the group.
The Best in...
Cyber-attack cost Scotmid nearly £2m in trading profits as it reveals interim results
Cyber-attack cost Scotmid millions as its reveals interim results
Go big on butchery
Scotmid has joined forces with third-generation family butcher S Collins & Son to launch a new butcher’s counter within its Uddingston store
Holders to take a drinks refresher
It might seem difficult to believe but it’s nearly time for the first succsessful Personal Licence Holder trainees to carry out their refresher training....
Tapping into social can drive footfall
Convenience retailers share their tips on how to make the most of social media for your store .
First in its class
Jet Maybole is the first Jet and Spar dual-branded site to open in the UK. John McNee heard how the business has been doing...
Cluck and collect eggs
A forecourt in Dumfries has introduced a collection service with a difference – an egg vending machine.
Jet Border Cars reckons it’s the first forecourt...
Healthy stance on mental wellbeing
Legal expert Harriet Gray, from Dentons UK, lays out the importance of staying up to date on policies for mental health awareness with employees.
