A fine line between banter and bullying

‘It was only banter’ is an often-used excuse. Mark Hamilton, a partner at Dentons, looks at a recent employment tribunal case showing that, surprisingly, this defence can work. However, while staff may enjoy friendly jokes on shift, managers still have to know where to draw the line

Pushing forward at UWG

IT’S full steam ahead at United Wholesale Grocers (UWG), with the Glasgow-based wholesaler continuing to develop its fascia offer, while continually pushing to improve customer service.

Gulf brand nears 100 Scottish sites

2015 was another positive year for the Gulf brand, according to Certas Energy’s retail director Ramsay MacDonald. The brand recently claimed its 500th site in...

A ‘game-changer’ for forecourts

FUEL price management software company PriceAdvantage, a division of Skyline Products, has announced a strategic alliance with TLM Technologies to drive sales in the...
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Intelligent viewing

TODAY’S world is fast-moving and many security technologies are developing quickly and providing greatly improved performance. Some of that is down to increasingly intelligent...

Londis – Keeping it in the family

SYMBOL store operation Londis, part of the Musgrave Group, sees itself as a family-run business that deals, frequently, with family-run retail businesses. It offers...

Milkshake closing in on 1,000

Milkshake to go brand F’real has hit a major milestone, having installed its 900th unit in the UK convenience sector
A Spar-branded filling station. The first Scottish unit is scheduled to open later this month.

Spar’s Scots forecourt first

THE first Scottish filling station to feature Spar-branded fuel is due to open later this month. Mark Steven, Spar UK business development controller said: “Our...

Building for a fresh future – premium fresh style stores

Scotmid sees a food store and it wants to paint it black! The co-operative has introduced a new top level in its portfolio. SG...

Short term blues

BRITAIN’S small and medium-sized businesses are finding it difficult to look to the future. Research commissioned by energy supplier Npower showed some 57% of the...

RVM solutions for convenience

DEPOSIT return is coming. The scheme may have suffered from delays, but the Scottish Government is wedded to the policy so, like it or not, retailers would do well to prepare.
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EPOS solutions fit for today’s retailer

Faisal Sattar of Mhouse Solutions in Motherwell discusses its EPOS system, called MPOS
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United for the future in retail

It's been another strong year for United Wholesale Grocers (UWG) Ltd as the firm looks to the future of the convenience industry.

A mega deal for MFGroup

New deal will see multiple operator rebrand over one hundred forecourts

‘Diamonds’ are a dealer’s best friend

‘PROUD to be Jet’ is a service and standards programme that assesses, benchmarks and measures site performance across all Jet forecourts based on annual...

A convenient climate truth

OVER one third of consumers believe that shopping at convenience stores is better for the environment, according to a new report from TWC.