Zapper leaflet

Zapper’s view on the future of payments

IN an increasingly competitive market, the need to provide an offer with added value, as well as attracting and retaining customers is only getting more important. That’s the view of mobile payment and loyalty scheme provider Zapper.

Truss must help, says association

The Petrol Retailers Association has written to new Prime Minister Liz Truss calling for urgent action to protect its members against soaring operating costs.

Transforming convenience

If there is one trend that emerged during lockdown that looks like it could change convenience retailing forever, it’s home delivery

Opening channels

IT’S time for wholesalers to harness technology to address the changing face of local and convenience retailing and Batleys is determined to embrace the...

Filshill launches website with a new look

Glasgow-based wholesaler Filshill has relaunched its e-commerce website with a new look and feel to make ordering easier for customers. The ordering process has been...
Lottery AllStars

It could be you

NATIONAL Lottery operator Camelot has unveiled a new standards programme which it claims could boost a retailer’s sales by up to £4,200 per year.
PRS Graph

Stores alive with sound of music

New customer research has revealed that stores playing music are more likely to be recommended by customers than those that don’t.

Birth of a brand

James Butcher of S4RB considers the tools required for a c-store retailer to make their own private-brand products successful. Brands are important business for Scottish...
The Glasgow depot has reopened with social distancing measures in place.

Sweet return for wholesaler

CONFECTIONERY wholesaler Hancocks has reopened its Glasgow depot in accordance with social distancing guidelines

Get a paper round system that delivers

A well-run home news delivery and shop saves service can be a good source of a regular income, drive potential customers to your shop...
Jane Green is a partner and head of the Employment & Pensions team at Maclay Murray & Spens LLP and a member of the firm’s Food and Drink team.

Employee shares – tread carefully

Involving staff in ownership of retail and other businesses could be beneficial. But it could also lead to confusion over the status of different...

Best for Certas

BESTWAY Wholesale has signed an agreement with fuel supplier Certas Energy to be a preferred retail partner across its independent, Gulf and Pace branded...
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What women want

Should you make special efforts to attract women to stop at your forecourt store and use it for a comprehensive shopping trip? An American...
Jane Green

Considering reasonable questions of faith

Can an employee refuse to work on a Sunday or ask to be excused from serving alcohol because of their religious beliefs? Individuals have...

The power to react

With the right EPOS system, retailers can react quickly to information  from customers and give an improved level of service. But not all systems...
Interior of Spar Crosshouse

Wholesalers explain symbol benefits for retailers

New year, new fascia: Symbol groups are ready to support retailers through cost-of-living crisis.