Claire McKee

Misconduct can be a tricky dismissal

When an employee’s bad behaviour goes too far and becomes a problem for the business, managers and owners tend to feel justified in dismissing for misconduct. However, even straightforward cases can lead to a tribunal .

Sparklers fizz in name clash

Defending trade marks from infringement is important for businesses seeking to protect their brands. Cristal Champagne recently went to lengths to do just that. by...
Training courses for the required Scottish Certificate for Personal Licence Holders should be in place from later this summer. Those who gained their certificates in the transition period up to 1 September 2009 will have to complete refresher training before 1 December 2014.

Early licence holders need to refresh – Deadline for resits

IT’S time to go back to school for some of the country’s earliest holders of the Scottish Certificate for Personal Licence Holders. The Licensing (Scotland)...
PayPoint

PayPoint revenue drops

PAYPOINT, the payment services firm which also has a share of the Collect+ parcel service that features in many c-stores, saw its UK revenue...
dentons-laura-morrison

Using social media to keep up appearances

Social media is everywhere, including in the workplace. Laura Morrison, an employment lawyer with Dentons, discusses what retailers can do to try and minimise their reputational risks online .

The future of forecourts

If forecourt retailers were wondering what the fuel market may look like in the decades ahead, they couldn’t have engineered a better case study in low-volume fuel sales than what has occurred under the Covid-19 pandemic
PayPoint sign

PayPoint is on the money

Payment service provider PayPoint is safeguarding access to cash among some of the most vulnerable communities in the UK amid the cost of living crisis.
Shoplifting is rising in Scotland.

Retailer groups demand action following shoplifting surge

All three major retailer associations are calling on the Scottish Government to offer support for retailers following the recent figures showing that shoplifting has reached an all-time high.
There are both challenges and opportunities ahead for forecourt businesses. But those that succeed will be those who have understood the market and who have worked to supply the range and services their different customers demand, argues Palmer & Harvey.

Forecourts have to grasp the market

FORECOURT sites with convenience stores have a major opportunity to achieve commercial success in the coming years but only if their operators know the...
cj-lang-executives

CJ Lang ship is sailing ahead with increased turnover

Course correction leading to growth
Ankorstore website

Wholesale done differently

A business to business online wholesale brand has been looking to shake things up in the Scottish retail sector.
Snappy Shopper has continued to help retailers boost profits through home delivery.

Convenience in Brief | Snappy Group, Scotmid and Loch Lomond Distillery news

Scottish Grocer highlights three news stories that provide insights to convenience retailers about Snappy Group, Scotmid and Loch Lomond Distillery.
flooding on street

Protecting profit with good cover

Planning for a rainy day is good business sense and if there’s one thing the last few years have shown, it’s that market conditions are unpredictable.

Opening channels

IT’S time for wholesalers to harness technology to address the changing face of local and convenience retailing and Batleys is determined to embrace the...

Refresh yourself on account

RETAIL workers who plan to take either a SCPLH course or the SCPLH Refresher course could be in line for official financial assistance...
The new shop hybrids

The new shop hybrids – Retailers diversifying income sources

BUSINESS agent Bruce & Co reckons there’s a distinct trend to developing and selling independent hybrid retail outlets that draw business from more than...