Retailers learn the positives at SGF conference
CONVENIENCE retailers heard shocking stories of racist and sexist abuse as well as uplifting tales of compassion for those in challenging circumstances at the inaugural Scottish Grocers’ Federation (SGF) Diversity & Inclusion (D&I) Conference.
As well as learning of real-life experiences, store bosses and staff were given important insights, information and advice on how to ensure their businesses benefited from embracing a diverse and inclusive culture.
SGF chief executive Pete Cheema opened the event in Glasgow last month with grim details of racism he faced in his youth, such as being chased by gangs and beaten up, alongside often facing taunts of monkey sounds and being called “a w**”.
And referring to signs barring entry to shops among other places at the time, he said: “People of my colour and the Irish were considered no better than dogs.”
But pointing to a more positive environment nowadays, he added: “The convenience sector is widely recognised to be one of the most inclusive and diverse areas of employment in Scotland.”
Colm Johnson, managing director of headline sponsor Booker Group – Retail, told how its Colleague Networks for women, LGBTQ+, race and ethnicity, and disability had brought benefits to the business. He said: “We’re trying to create an environment where people can be their authentic selves.”
Brain tumour victim Lee Birmingham spoke of living with a hidden disability and stressed the importance of providing support, while Adam Shields, diagnosed with severe combined ADHD, pointed out the benefits that neurodiverse employees bring.
Other speakers included Jamie Meechan, of commercial law firm Burness Paull LLP, who highlighted the latest D&I legal responsibilities retailers had to meet.
And Mandi Leonard, welfare director at the GroceryAid, underlined the financial, emotional and practical support the charity offered to industry colleagues.
Peer support on hand through Retailers 4 Retailers
SCOTTISH c-store owners and staff have been hearing how they can benefit from the recently launched Retailers 4 Retailers (R4R) initiative.
Founded by some well-established independent retailers across the UK, it aims to create a safe space for those in the convenience channel suffering with mental health issues and anxiety.
The group’s virtual meetings, held every second Monday at 7pm and alternate Thursdays at 1.30pm, allow retailers to share problems without judgment and gain support. Those in the sector can attend when they want and everyone on the call gets time to speak – or they can just listen.
And an R4R peer mentoring scheme aims to pair experienced store bosses with newer retailers to provide advice, practical support and a friendly ear. Visit retailers4retailers.co.uk for info.
Co-founder and Glasgow store owner Natalie Lightfoot explained: “Retailers are struggling in silence. R4R hopes to address feelings of isolation and retailers can feel less alone if they share experiences and coping strategies.”
