New licensee for National Lottery sets out the steps for retailers ahead of the changeover
NEW licence holder for The National Lottery Allwyn Entertainment has set out the next steps that National Lottery retailers need to take ahead of the changeover on 1 February 2024.
Allwyn is set to contact retailers to tell them how to electronically transfer their existing Retailer Agreement from Camelot to Allwyn in time for the start of the new licence.
This is set to be done by 18 December this year at the very latest as the new National Lottery licensee continues to conduct site surveys across the UK to help implement future equipment upgrades.
As part of the transfer process, retailers will be given access to an online portal where they can read their new Retailer Agreement which will be compatible with smartphones and will include a ‘how to’ video and written guides to make the transfer as smooth as possible, Allwyn said.
Along with this, the new licence holder has confirmed that commission levels will remain the same for National Lottery Draw-Based Games, Scratchcards and prize payments and Direct Debit mandates already in place will automatically transfer from Camelot to Allwyn.
Allwyn will also be removing the monthly lease fees for existing Compact Lottery Terminal retailers, which the firm said could save some retailers up to £600 per year, and introduce additional player protection measures and support.
Allwyn is also set to lay out what retailers can expect over the next six months in the lead up to 1 February including Lotto and EuroMillions draws over summer and autumn as well as National Lottery Christmas activity.
This all follows on from the shock announcement that Camelot will lose the licence in February 2024 after the firm had held the licence since 1994.
Allwyn Entertainment was named to take over for the licence following a competition process in August 2020 with the firm bringing in experience of running lotteries across Europe including in Austria, the Czech Republic, Greece, Cyprus and Italy. The firm will hold on to the National Lottery licence for at least the next 10 years.
Katherine Challinor, Allwyn’s retail director, said: “Retailers will soon be hearing from us on how they can easily transfer their existing Retailer Agreement.
“Their Camelot Retail Sales Executive will also visit their store to guide them through the process and answer any questions they might have.
“We’d like to take this opportunity to thank National Lottery retailers for their continued support and the role they play in raising £30 million every week for Good Causes across the UK.”
