Tech can be tailored to fit store demands
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INVESTING in AI solutions across your store could be a key way to ensure some savings during this latest financial strain.
While it comes with an initial spend that could lead to some hesitancy, the right AI solutions in store can help to reduce waste and save on time for many store owners, which could lead to a stronger, more resilient business.
These attractive traits should not be underestimated during time of financial worry, argues payment and back-office tech provider MHouse, as it can often lead to a higher turnover and profit margins for the store.
Rob Lough, head of growth at MHouse, said: “The key benefit of investing in AI tech is simple: it gives retailers the ability to run leaner, smarter and more profitable operations without increasing headcount or complexity.
“One customer using our AI-powered fraud detection module reduced void fraud by over 60% in three months. Another customer managed to reduce weekly wastage through automated stock reordering as well.
“The return on investment is clear, but we always encourage starting small, tackle a pain point like shrinkage or stock control, see the results, then scale from there.”
The firm prides itself on its retailer-first approach towards its business, offering a dedicated service for store owners with a product suite that can be tailored to match the needs of the store.
And this clearly sits at the core of the firm’s recently upgraded product suite, which includes a host of AI improvements to help benefit the day-to-day running of convenience stores.
Complete with a new brand identity for the firm, the product suite highlights how MHouse has evolved with its customers to provide tech made by retailers for retailers.
This includes its new Premium and Premium Plus Tiers, which can provide retailers with AI-powered automation for their store as well as enhanced analytics tailored to each shop to help owners to properly scale their business in the right places.
Further to this, the new suite includes Viva Integration, which will allow retailers to introduce more payment options to their stores, including Apple Pay.
And there are new AI Security Integrations taking in cutting-edge fraud and theft detection tech that could help stores to reduce losses and improve overall security across the shop floor to help protect staff and shoppers.
Faisal Sattar, chief executive at MHouse, said: “The industry has changed, our technology has evolved, and our customers deserve a brand that reflects that.
“What we have unveiled isn’t just a new look – it’s a renewed commitment to innovation, service and giving retailers the best possible tools to succeed.”
MHouse hasn’t stopped there, either, as the firm is set to ensure that trading can be done more efficiently and made smarter.
To do so, the firm has also introduced its new MPOS Air service – a cloud-based, hardware-free, mobile POS solution, which will give retailers the “ultimate flexibility” over their store’s operations, all from the convenience of their mobile phones.
Lough said: “A good AI solution should fit your store, not force you to adapt to it.
“For many of our customers, that means tools that solve specific issues, like stock control or fraud reduction, without creating more admin or cost.”
