Boss Faisal Sattar explains the recent developments
LEADING convenience channel EPOS provider MHouse believes its MPos system is the ideal fit for many Scottish retailers.
Chief operating officer Faisal Sattar said: “Being retailers ourselves, we develop all aspects of the solution to make the lives of our fellow retailers easier.
“We are constantly developing our systems to meet the needs of our retailers.”
Recent developments have included a tie-up with home delivery app outfit Snappy Shopper to help stores increase their visibility and reach more customers who prefer the convenience of online shopping.
Orders placed through Snappy can be sent directly to the MHouse set-up, allowing store staff to view and fulfil them quickly.
MPos has also integrated Amberstone Security’s Veesion crime prevention technology. This uses an AI system to help recognise suspicious behaviour in stores, alerting retailers to potential crimes before they have the chance to happen.
And MPos allows retailers to check their prices against current RRPs to ensure they have the most up-to-date information and don’t sell themselves short. The EPOS also has a loyalty card feature to drive footfall.
New boss for Retail AI
FORMER Snappy Shopper boss Mark Steven has become chief exec at Retail AI – a Scottish company that can link up existing in-store media with artificial intelligence.
Steven, who has more than 30 years of experience in retail, said: “The Retail AI solution is, without question, the most exciting proposition I have come across yet.”
He claimed the firm’s technology could create personalised, in-store audio designed to engage, entertain and promote sales and services through bespoke messaging.
The boss said the state-of-the-art set-up was competitively priced for retailers and offered even greater possibilities when the audio was linked to real-time in-store CCTV. This had significantly minimised refusals and incidents of aggression towards staff, he claimed.
Other features for the tech are aimed at queue-busting and proxy purchasing, while modules addressing anti-theft and aggression are being tested at a number of Booker concept stores.
Steven said: “I believe our Retail AI solution will be an invaluable asset, empowering retailers to increase sales and safeguard their businesses.”
