Convenience retailers explain benefits of Booker proposition
BOOKER’S new delivery platform Scoot has made its way north of the border as two Premier store owners kick off the service in Scotland.
Faraz Iqbal, store owner of Premier Linktown Local in Kirkcaldy, marked the first store in Scotland to introduce Scoot and, practically from the word go, said he has seen a boost for his delivery sales.
He said: “We had noticed that the market for delivery in the area had started to slow down a bit after Christmas.
“But I wanted to try something new for the store and I’ve been working closely with the Premier team as part of the Premier development group on Scoot to provide retailers with a solution to a lot of their delivery issues.
“For us, Scoot has been exactly this. Always my biggest fear with making such a big change like this is whether or not I will lose business.
“Not only did this not happen, but we managed to gain some new business within the first week that we had this up and running.”
Support from Booker has kept Faraz comfortable during the introduction of Scoot, as the Fife retailer mentioned the wholesaler’s attractive proposition to join ensured a seamless integration for his store.
All Booker symbol retailers who sign up for Scoot will receive all they could need to get delivery rolling out on the road including:
• A hand-held terminal to facilitate easy order processing;
• Thermal bags to maintain food temperature, allowing food to go to be a part of the service;
• Digital marketing support and a full POS suite to highlight the service inside the store as well;
• A contribution towards vehicle wraps to help promote the service within the local area.
And for those retailers without suitable vehicles for delivery, Scoot can also be used in tandem with third-party delivery services such as Uber Eats, Just Eat, Deliveroo etc, to allow for greater flexibility for store owners.
Retailers will also incur a one-time setup fee of just £395, keeping the introduction not only seamless but affordable.
Booker also only charge 1% on commission fees for the first £20,000 made on in-app purchases during a four-week period and, should a retailer exceed this number during the time, no commission is applied.
This is what attracted Premier Broadway Convenience Store retailer Sophie Williams to the service, she said, and helps Scoot to stand out from the rest of the market.
She said: “Premier retailers should definitely have a look at the extremely attractive low commission fee charged by Scoot as this is highly competitive in the ever-growing home delivery, with plenty of room to grow and build on our service.
“Booker has also been fantastic from the very first talks of Scoot.
“The Scoot team has been on-hand 24/7 to answer any questions and hold our hands as we navigate this new adventure.”
And not only has the team helped to provide something of a safety net for store owners who could be trying delivery for the first time, Booker has also been responsive to feedback to help improve the service.
Faraz said: “It is a service that is for retailers, by retailers. Everything that we have fed back to Booker has been taken on board, so it really does feel like we are being listened to when it comes to Scoot.”
