Dairy far from run of the Mills

Milk firm ‘goes above and beyond’ for retailers

The Mills Milk team aim to ensure that the customer experience is always good.
The Mills Milk team aim to ensure that the customer experience is always good.

TEAMWORK makes the dairy delivery dream work for convenience retailers who use Mills Milk as their supplier.

That’s the view of director Adam Mills, who along with his colleagues is on a mission to get more store owners to sign up with the business.

He said: “We are a small, efficient, family-run business that cares about our customers.

“We have a great team, who ensure that every experience a customer has with someone from Mills Milk is always a pleasant one – be it a phone call to the office, a meeting with a delivery driver or a visit from one of the sales team.

“An important thing to remember in the milk business is that if a customer has a problem today, it needs to be resolved today.

“We can supply you with superior quality milk, deliver more frequently and at a time that best suits you and can guarantee our prices are more competitive.

“We also give you the option to place or change your order right up until 10pm the evening prior to delivery, ensuring you don’t have to worry about overstock.”

Mills Milk has a fleet of over 70 vehicles that supply fresh milk and dairy produce to stores across Ayrshire, Glasgow, Inverness and Edinburgh.

The firm’s office team is available from 9am to 5pm, Monday to Friday, for retailers or for those current customers who are looking to resolve any issues from deliveries.

Mills added: “We have to deliver to our customers almost every day of the year and ensure every delivery is smooth and correct.

“We’re always aware that the most recent experience our customer has had with us is the one they remember.”

Delamere addition is worth its salt

The new Delamere Salted Caramel favoured milk.
The new Delamere Salted Caramel favoured milk.

FLAVOURED-MILK brand Delamere has launched a Salted Caramel variant in the convenience and wholesale channels.

The new flavour complements the existing award-winning range and is packaged in its popular, recyclable, 500ml clear glass bottle format.

Banana, Iced Coffee, Strawberry, Chocolate and Vanilla already sell through independent retail and forecourts and are a popular choice for on-the-go customers – offering a high rate of repeat sale, claims the brand.

Steven O’Connor, senior business growth manager at Delamere, said: “This is a long-anticipated addition to our range.

“The flavoured milks have a loyal customer base and the Salted Caramel achieved record pre-order customer sales. It’s equally delicious served chilled and gently warmed.

“We feel we’ve perfectly balanced the smooth taste of caramel with a hint of salt and there has been a lot of excitement leading up to the launch. The new flavour is a brilliant addition to the existing 500ml range.”

Email salesteam@delameredairy.co.uk or call 01565 632422 for more information.