Deadline for scheme near

Horizon compensation applications closing

Post office
Retailers have until 14 August to submit their application to the scheme.

POSTMASTERS have until 14 August to submit an application to the Post Office’s historical shortfall scheme.

The scheme, which launched in May, has been set up to provide compensation for those retailers who experienced shortfalls through the Post Office’s Horizon computer system.

Post Office launched the scheme after reaching a settlement with 555 postmasters who had taken legal action against the organisation.

During court proceedings, it was revealed that previous versions of the Horizon system had the potential to affect branch accounting.

Full information for potential applicants, including eligibility criteria, is available via

All claims will be assessed by an advisory panel made up of specialists in law, forensic accounting and retail.

The Post Office has also committed to offering a dispute resolution procedure to applicants who are not satisfied with the outcome of their application. Independent mediation will be provided by Wandsworth Mediation Service, a charitable community mediation service chaired by Stephen Ruttle QC.